Shipping within Singapore
- Product is vacuum-packed in food-grade bag and will be shipped in appropriate thick envelopes/ boxes.
- Currently, if you purchase from this website, the price displayed includes posting via normal mail.
- If you want to ship via registered mail, the additional cost is SGD 3. Please write to use so we can let you know how to make the payment.
Product location is Singapore but we do sell internationally!
But because of the limitations of our website to calculate shipping charges automatically, please write to us on your requirements. We will then work out the price and if you are agreeable we will send you PayPal invoice to make payment.
Alternatively, you can visit our eBay store here for international purchase.
- Whether it is a local or international purchase, product sold is generally not returnable nor refundable unless we send the wrong product or the wrong size.
- We strive to resolve any issue without you returning the product to us (because the costs are high for both of us). So please let us know early if there is any issue.
- Return shipping cost and any fee is usually to be borne by the buyer.
- You need to send us an email prior to returning the product back to us. We will confirm with you if we the product can be returned back to us or replaced with another product.
- The return or refund process will be completed within 5 working days after we receive the wrong or defective product from you.